Support

Better context, safer answers.

Use a complete sentence when meaning matters. Context Hanja preserves uncertain Hangul and offers candidates instead of silently forcing a weak answer.

Contact

Email Context Hanja Support

For app help, installation questions, privacy requests, or a correction report, email the support team. Include your app and macOS versions, but remove private text before sending.

info@accistant.com

Best results

Give the target a little company.

  • Use a complete sentence when the meaning depends on context.
  • Separate a group of related words with spaces.
  • Put an exact target in quotation marks to limit conversion while retaining outside context.
  • Review uncertain candidates before pressing COPY.

Apple services

When contextual references are unavailable

Apple Translation may need Korean and Chinese language resources. Apple Intelligence requires a supported Mac, compatible macOS, enabled system models, and Korean model support. If either service is unavailable, Context Hanja retains its deterministic safe fallback.

Correction reports

Report the smallest useful example.

In the app, open Support and choose “Copy support details.” Those details contain app and system configuration but never the Hangul input or converted result. Add a short redacted example yourself.

Target readings: injeong / sajeong Expected Hanja: 人情 / 事情 Received: [redacted result] Character style: Traditional or Simplified Apple Intelligence: On or Off

Do not include names, account information, private messages, or confidential documents.

Known product boundary

Assisted reference, not autonomous publication

Context Hanja is designed for users who can review the proposed Hanja. Ambiguous output should not be published without confirming the intended meaning.